Tips for Saving Money on Your Broadband

by on October 15, 2020

Most broadband deals on the market are only temporary, and the price tends to shoot up after the first year. Many customers end up paying a lot more than when they started. Switching to better broadband deals might seem like the only viable option to save money on your broadband, but there are other tricks you can try. You’ll be surprised how effective haggling can be and many existing customers have used the oldest trick in the book to get the price down. If you’re looking to save money on your broadband, here are some tips on how to get the best deals.

Timing is everything

As with all aspects of money management, timing is important. Don’t wait until the last minute to get the best broadband deals. If you’re not at the end of your contract, you’ll be legally obliged to pay the monthly amount that was agreed, but if you’re approaching the notice period this is a good time to haggle. Another good opportunity is mid-contract if your provider puts the price up. In this case, you should have a genuine grievance and have more room to negotiate. It’s all about timing and being as prepared as possible.

Be polite

This is one of the standard pieces of advice on how to complain effectively. Aggression and rage will get you nowhere in most cases, especially if you’re trying to negotiate. If the broadband provider you’re speaking to isn’t obliged to offer you any better deals, why would they be inclined to if you were rude to them? Instead, turn on the charm, be friendly yet persuasive. This might involve a little bit of patience but the results will be worth it. You can still be assertive just don’t cross the line into being aggressive. You won’t be the first angry customer the complaints department has dealt with, so they’re unlikely to be phased by this anyway. 

Speak to the right people

Make sure you’re being polite to the right department as well. Ideally, you’re looking for the customer retention department. Otherwise, speak to customer complaints or customer services in general. If you feel as though the person you’re speaking to, on the phone or otherwise, doesn’t have the authority to offer you the best broadband deals, then ask to be transferred to someone else. Often if you threaten to leave your provider they will put you through to the department in control of getting customers to stay, which is where you want to be.  

Check your speed

Find out how much speed you actually need, and if you need to improve your broadband speed or not. If you have a complaint about this it could give you something in the bank that needs compensating. They might offer you better deals on your broadband if they owe you an apology for a previous problem. On the other hand, you might be able to downgrade to a more basic plan if you don’t need superfast broadband. This means you’ll be able to save a bit more money. It’s good to find out the amount of speed and data you’re actually using. 

Do your research

As well as looking into your own broadband uses, it’s a good idea to do your research about the different deals around. Some online broadband advice guides can help you do this. In order to be able to negotiate confidently, you need to have a good idea about how much broadband deals realistically cost from different providers. See how long the contracts are typically as well. By being as informed and prepared as possible you’ll be able to get the best deals on your broads.

Don’t give up

If you start looking for the best broadband deals in good time there’s no need to panic and take the first offer. There’s no rush so don’t give up at the first hurdle. It might take some time and research on your part, but if you want to find the best broadband deals, you need to invest this. Work out a realistic budget for the type of broadband you want and make a note of points to negotiate. It’s important to get your priorities straight so that you can find the best broadband deal for you. 

There are plenty of great deals on broadband available, you just need to know where to find them. If you would like to learn more about how to save money on your broadband, get in touch today for the best broadband deals.

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